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# ask-community-for-troubleshooting
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Jaafar

07/21/2021, 11:55 AM
Hello. I created a connection between Google Analytics and BigQuery. When I select raw data, the sync works and I can see the json data in the BigQuery tables. However, when I select "Basic normalization" in the settings, my tables are empty. Could you please advise? Thanks!
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Chris (deprecated profile)

07/21/2021, 12:15 PM
can you share some logs so we can have more context on what you are observing? Maybe a good idea to follow this template for your question on slack: https://docs.airbyte.io/troubleshooting#slack-issue-template
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