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#ask-community-for-troubleshooting
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# ask-community-for-troubleshooting
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Cédric Malet

10/01/2021, 5:57 PM
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7th-street@7th-Street ~ % ssh -i /Users/7th-street/.ssh/airbyte-key.pem -L 8000:localhost:8000 -N -f <mailto:ec2-user@c2-18-170-227-242.eu-west-2.compute.amazonaws.com|ec2-user@c2-18-170-227-242.eu-west-2.compute.amazonaws.com>
ssh: Could not resolve hostname <http://c2-18-170-227-242.eu-west-2.compute.amazonaws.com|c2-18-170-227-242.eu-west-2.compute.amazonaws.com>: nodename nor servname provided, or not known
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j

Jenny Brown

10/01/2021, 6:13 PM
“Could not resolve hostname” means your network DNS does not know how to look up that amazon server name, or that your network is blocking your connection. Check with your company’s network or IT folks.
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Cédric Malet

10/01/2021, 6:21 PM
We are still a small startup, I don’t any have IT Folks 😞
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Jared Rhizor (Airbyte)

10/01/2021, 6:30 PM
You can use the instance ip address, not the domain and it should work
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Cédric Malet

10/01/2021, 6:54 PM
It works, thanks a lot 🙂
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