hey im trying to connect to pardot (salesforce) an...
# ask-community-for-troubleshooting
j
hey im trying to connect to pardot (salesforce) and for some reason i get an ssl error:
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airbyte-worker                    | 2023-05-30 17:34:48 INFO i.a.w.i.VersionedAirbyteStreamFactory(internalLog):317 - Backing off _make_request(...) for 120.0s (requests.exceptions.SSLError: HTTPSConnectionPool(host='<http://login.salesforce.com|login.salesforce.com>', port=443): Max retries exceeded with url: /services/oauth2/token (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)'))))
airbyte-worker                    | 2023-05-30 17:34:48 INFO i.a.w.i.VersionedAirbyteStreamFactory(internalLog):317 - Caught retryable error 'HTTPSConnectionPool(host='<http://login.salesforce.com|login.salesforce.com>', port=443): Max retries exceeded with url: /services/oauth2/token (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1129)')))' after 4 tries. Waiting 120 seconds then retrying...
wondering if this is something on my server end, or if i need to talk to a salesforce dev? i have airbyte running in an ec2 on http, i can setup a self-signed but that won't be any good when someone else checks...
k
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j
as a side note, i created my own connector that went directly to
<https://pi.demo.pardot.com>
and it worked
j
@Jake Kagan Hi , I was able to connect to Pardot through a custom connector too. The only issue we see is that we cannot paginate through the pages that are returned. Pardot uses NextURL for pagination. Did you have success with this?