Hi, the image urls provided in the email templates are broken for my app. The images were rendered correctly in emails sent two days ago but for the ones sent yesterday and today they are broken. Can anyone from the Supabase team take a look?

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If you need someone from the SB team to look into your project, you would need to go thru support.

sbr (2022-06-04)

You could also post info here and someone might be able to help, unless it is specific to your instance.

On further inspection, it seems like the googleusercontent..com/proxy/[...] url for the image changed from

ci5.googleusercontent..com/proxy/[random characters]/[image url]

to

ci4.googleusercontent..com/proxy/[different random characters]/[image url]

So you have url links to images added in your auth templates?

Yes

I'm not sure it is Supabase though. That url is something gmail uses for images. In my thunderbird email the images don't use that url, but in gmail they do. For the same image.

Hmm, but I didn't change anything for the image urls to be break

I'll put an image url in one of my templates and see what I get.

Thank you @garyaustin ! Awaiting your result

I linked a public image in storage in the template and it comes thru as just an image in thunderbird email browser and on ci6.googleuser...... in gmail. Both work.

For me, it's not a public image in storage but rather an image hosted with the website

I'm really not that familiar with what gmail does with the images. It could be something in the url format I guess, but I don't think the actual source should matter.

Just checked that the image url is valid

Supabase is just passing html text in the email itself.

Yes

So I really don't see how SB is doing anything to it.

Yes, verified it on a separate page

If you don't mind sending your img html with image url in it, I'll stick in my template and see what it does.

Fixed it @garyaustin ! Found it on a google support page that google prefers .png extensions for email images

That is a bit odd, since it worked for you before.... hmmm

Yeah, not sure