getting "FetchError: Network request failed" on al...
# helpm
mike-lua
04/20/2022, 2:26 PMgetting "FetchError: Network request failed" on all API calls for 5 minutes now
n
Needle
04/20/2022, 2:26 PMHello @mike-lua!
This thread has been automatically created from your message in #843999948717555735 a ``few seconds ago``.
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mike-lua
04/20/2022, 2:28 PMabout 15 minutes now
mike-lua
04/20/2022, 2:28 PMour app is down bc of this
mike-lua
04/20/2022, 2:28 PMdirectly querying the db works fine
mike-lua
04/20/2022, 2:36 PM@Steve anybody around?
g
garyaustin
04/20/2022, 2:42 PM@mike-lua you need to contact support directly with help in dashboard or email. This assuming you have not changed your code.
n
Needle
04/20/2022, 2:42 PMmike-lua (2022-04-20)
m
mike-lua
04/20/2022, 2:42 PMno changes
mike-lua
04/20/2022, 2:42 PMwas fine 30 minutes ago, no API calls are going thru. now
g
garyaustin
04/20/2022, 2:44 PMJust saying this is not a direct support forum and you may or may not get anyone from Supabase support that can do something to see your message here.
m
mike-lua
04/20/2022, 2:45 PMgot it, submitted a ticket, was looking for something more real time since this is a complete outage for us now
g
garyaustin
04/20/2022, 2:46 PMRight now I'm up on east and west US
garyaustin
04/20/2022, 2:46 PMDid you reset your instance?
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mike-lua
04/20/2022, 2:50 PM@garyaustin no, I didn't reset, should I try that?
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garyaustin
04/20/2022, 2:51 PMyes
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mike-lua
04/20/2022, 2:59 PMlooks like restarting did it, thanks @garyaustin !
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garyaustin
04/20/2022, 3:00 PMYou should look through your logs AND if Supabase is willing still have support see if they see anything in their logs.
m
mike-lua
04/20/2022, 3:09 PMYeah, I'm on a paid plan, so hopefully they will take a look