hey all, i'm getting this error when i try to call...
# helpg
gel
04/20/2022, 9:34 PMhey all, i'm getting this error when i try to call supabase.auth.signup(): {message: 'The upstream server is timing out', status: 504}
n
Needle
04/20/2022, 9:34 PMHello @gel!
This thread has been automatically created from your message in #843999948717555735 a ``few seconds ago``.
Pinging @User so that they see this as well!
Want to unsubscribe from this thread?
Right-click the thread in Discord (or use the ... menu) and select Leave Thread to unsubscribe from future updates.
Want to change the title?
Use the
/titleg
gel
04/20/2022, 9:40 PMtwo errors now, anyone know a solution?
s
silentworks
04/20/2022, 10:16 PMTry restarting your database server.
n
Needle
04/20/2022, 10:16 PMgel (2022-04-20)
l
libovness
04/21/2022, 4:06 PMwe’ve done that, it doesn’t fix it
libovness
04/21/2022, 4:07 PMthis is very urgent @silentworks
s
silentworks
04/21/2022, 5:11 PMPlease open a support ticket https://app.supabase.io/support/new
g
gel
04/21/2022, 5:29 PMsimilarly, we're getting the same error with magic links:
gel
04/21/2022, 5:29 PMwe've opened a ticket already but if anyone knows a temporary workaround that'd be great
s
silentworks
04/21/2022, 5:32 PMDo you have a trigger you are running on signup?
silentworks
04/21/2022, 5:56 PM@gel ^
g
gel
04/21/2022, 6:10 PMhey, yes we are
gel
04/21/2022, 6:10 PMbasically just adding the user to a profiles table. was working perfectly before yesterday for a long time
gel
04/21/2022, 6:13 PM@silentworks disabling the triggers still throws the error
gel
04/21/2022, 6:18 PMsignIn() is now breaking
s
silentworks
04/21/2022, 6:18 PM@gel can you share the trigger code here?
silentworks
04/21/2022, 6:18 PMI would suggest disabling all of your triggers, restart the server and see if you are still getting the same result
silentworks
04/21/2022, 6:19 PMIf you aren't getting the same error then start adding back your triggers one by one to see where it starts breaking again
g
gel
04/21/2022, 6:25 PMsame errors with those steps, but signin is working again. signup throws the same errors
s
silentworks
04/21/2022, 6:29 PMCan you share in the ticket that you opened the trigger functions you are running on signUp?
g
gel
04/21/2022, 8:48 PM{message: 'An invalid response was received from the upstream server', status: 502}
gel
04/21/2022, 8:48 PMgetting this now
s
silentworks
04/21/2022, 8:53 PMI'm not sure if you saw my message above or not
l
libovness
04/21/2022, 8:57 PMwe located the source of the problem
libovness
04/21/2022, 8:58 PMeverything works if we turn smtp off
libovness
04/21/2022, 8:58 PMbut we hadn’t changed anything
libovness
04/21/2022, 9:01 PMi tried to re enable and it stops working
libovness
04/21/2022, 9:15 PMdo you know if it’s SSL or TLS encryption?
libovness
04/21/2022, 9:17 PMi ask bc google suggests checking off Secured Connection using TLS https://support.google.com/domains/answer/9437157?hl=en
s
silentworks
04/22/2022, 9:45 AM@libovness are you using Google as your SMTP provider?
l
libovness
04/22/2022, 10:09 AMwe were, but i switched to sendgrid and things are working now
s
silentworks
04/22/2022, 1:07 PMYeah, Google would probably restrict email sending after seeing their service being used for bulk email sending, which would have caused the issue.
2 Views