Help! My app just launched but users are reportin...
# help
c
Help! My app just launched but users are reporting
Rate limit exceeded...
errors that block signup. I couldn't find any mention of this in the docs, and couldn't even debug this. Any ideas?
s
Can you state what kind of signup you are using? email/password, magic link, phone auth, social auth?
c
Email/password only
Today there were 90 signups total so it was very low traffic. Quite surprising to see it rate limited
s
This could be due to someone trying to brute force the login system
c
That’s odd that many users across the world would face the restrictions?
g
Look Here: https://github.com/supabase/supabase/blob/0045d9b236d897e2d872ee50078eefa154cc8196/web/docs/going-into-prod.mdx seems a rate limit of 30 emails an hour if you are not using your own email service.
c
I heard back from Supabase. I am using a custom SMTP server, so there looks like a bug on the Supabase side where the limits weren't lifted. Thanks for the help
c
Great, thanks for the update, that's useful info!