hey! im trying to login to supabase with github, b...
# helpt
Thomas
05/12/2022, 1:13 AMhey! im trying to login to supabase with github, but when i complete the oauth prompt it takes me back to the app.supabase.io splash page.
n
Needle
05/12/2022, 1:13 AMHello @Thomas!
This thread has been automatically created from your message in #843999948717555735 a few seconds ago.
We have already mentioned the @User so that they can see your message and help you as soon as possible!
Want to unsubscribe from this thread?
Right-click the thread in Discord (or use the ``...`` menu) and select "Leave Thread" to unsubscribe from future updates.
Want to change the title?
Use the ``/title`` command!
We have solved your problem?
Click the button below to archive it.
b
burggraf
05/12/2022, 2:58 AMThis is an odd one! Did you email support for this yet?
n
Needle
05/12/2022, 2:58 AMPixelBedrock (2022-05-12)
b
burggraf
05/12/2022, 2:59 AMFirst I'd try again (if you haven't already) to make sure it wasn't just an intermittent network issue.
burggraf
05/12/2022, 3:00 AMAlso check your GitHub login to make sure that's working ok and you can log in and out of GH.
burggraf
05/12/2022, 3:00 AMLet us know if the problem continues!
t
Thomas
05/12/2022, 7:09 AMI wasn't too fond of emailing support as I thought I'd get a faster response from the team/community on Discord.
Thomas
05/12/2022, 7:11 AMJust tried now and the same issue occurs. My GitHub login works perfectly fine and I checked the oAuth Apps tab on GitHub to see if Supabase had actually been authorized.
b
burggraf
05/12/2022, 1:02 PMYeah, you should file a support ticket -- that way it gets tracked and we can get our auth team to look at it directly. Our support system is pretty fast and pretty good. 😀
t
Thomas
05/12/2022, 1:52 PMHow would I do that?
b
burggraf
05/12/2022, 3:13 PMI believe you can just send an email to support (at) supabase (dot) com. If you're logged into your project (and you're obviously not) you'd just click Help / Contact Support.
burggraf
05/12/2022, 3:14 PMMake sure to include your GitHub email or send from that same email address.
t
Thomas
05/12/2022, 3:46 PMSent an email, got one back saying the support ticket ID is
6303b
burggraf
05/12/2022, 3:56 PMI'm getting some help from the auth team over there, thanks.
burggraf
05/12/2022, 5:09 PMTry logging in now - it should be resolved.
t
Thomas
05/12/2022, 7:14 PMissue resolved over email :)
n
Needle
05/12/2022, 7:14 PMThread was archived by @Thomas. Anyone can send a message to unarchive it.