Hey thanks for the feedback, I actually did initially and after not having received a reply by anyone, I went on and uploaded the same question on general. Then I got my reply. I will keep this in mind but at the same time, guidance must be provided for people that want to use Supabase and to be honest I see a lot of people's questions not being answered in this server while at a competitor's server there is probably a lot more engagement... (Appwrite) Of course some questions might be silly for most of others in here but still, some guidance would be appreciated. This is a funnel to a paid product and Supabase wants more customers I would assume right? Thanks for your input. Edit: spelling

I totally understand your issue, it's the case in a lot of community. If i'm right, Supabase has less users on the discord than Appwrite, and provides a lot of more tools/ways than it (rust, flutter, js, python and more), meaning it becomes more complicated to help all users. Last time i asked about a docker issue i got with Appwrite, i didn't get the help i needed, and i got this issue again and again in a lot of discord dev communities (vitejs, windicss....). I agree the #843999948717555735 doesn't provide enough help, it's something we need to work on. We often recommend to ask the same question in the ``/discussions`` tab on Github, it's often more active on that way

Thanks for the tip. Appwrite - active 675 | total - 6835 Supabase - active - 823 | total - 4756 Hey no problem I am just saying, because this is a funnel to a paid service no worries thanks again. #843999948717555735 it is.

If you're paying the service, you also can contact the support via mail (``support@supabase.io``), but i agree this is not nice, we gonna see how improve this part of the server. And yeah, as i can see, Appwrite has ~ 3000 members more than us, so it can explains a lot

That would be 2079 more members not around 3000 with about 150 less active as of right now 🙂 The difference in these numbers is not overly significant. Plus less people less help requests so it balances out. Of course there could be a company culture difference right? Anyway. You don't have to justify your personal position in every message, I only provide my personal opinion (whatever that costs) for the company overall, not you personally, except if you feel responsible for some reason. If you are volunteering (and even if not) I don't think it's on your shoulders to run things at 100% capacity all the time. Take care.

@Deleted User there is no funnel on the platform to get people to become paid customers in the sense that you have mentioned. This discord is community run while the Appwrite one is actually run by the company itself (I know this because I was a part of the Appwrite community and have communicated with the creator before). The difference here is that many people are in different timezones and when you post a question it might not get answered in the time you want it to also the experience level varies amongst users on here. We try and help everyone as much as we can but some questions are repeat questions which if you do a search in discord you may find the answer or better yet use the GitHub discussions where a lot of questions have been answered. https://github.com/supabase/supabase/discussions

I don't think we should continue opening a closed discussion. Regardless of time zones still a lot of questions remain unanswered for days (or forever). Yes you are right, obviously it's the right thing to do to look for the answer on discussions and in here on the top-right search bar before you become just another "one of those posters". And yes this is a funnel, because if you keep giving me a bad impression as a culture because you want to be "right" no matter what and "win" in the chat, then simply you are pushing me the potential CUSTOMER away fromk Supabase. You know that potential customers are allowed on this server right? This is not a war on interpretation here. Please carry on.

I'm unsure what you are reading into here, but since you seem to think I'm here to challenge you rather than help you I will end the conversation here.

Pardon my tone it's just tiring having to deal with new replies on a closed post

Th thread is open for 24 hours, it wasn't closed just to be clear.

I agree again