I am not 100% about this, but my understanding is that upgrading to a larger instance is only available for Pay As You go plans
chipilov
03/02/2022, 6:04 PM
Either way, your best bet is probably to contact support via the support form on the Dashboard (top right -> Help -> Contact Support)
chipilov
03/02/2022, 6:05 PM
Here is a relevant tidbit from the last Beta Update from last month:
chipilov
03/02/2022, 6:06 PM
"You can now set the priority of your support tickets.
We also have extra “urgent” levels that can be selected for the PRO and Pay As You Go projects."