HOW TO CREATE A SUPPORT TICKET 1. Click this link: https://rode.com/en/support/contact 2. Fill out the fields, and enter all the details related to your issue. If you've already discussed your issue in this server, feel free to copy and paste that information on that page if you'd like. 3. The support team will contact you via email. It can take anywhere between a few hours to a few days to hear back from them. Just note that the team is only available Monday-Friday (except on public holidays). Cheers, Aido